Animating ideas in Adobe Captivate 9


Adobe Captivate 9! Wow, have 5 months passed by already? Just like last year, this year continues to be consumed with my pursuit of TRIRIGAFEEDIA and TRIRIGA UX. On top of that, since March 2016, I’ve had the unique opportunity to investigate the popular eLearning authoring tool, Adobe Captivate, as an exciting new way to deliver our IBM TRIRIGA content. But first, I needed to tie up a loose idea.

Back in September-October 2015, inspired by the MinutePhysics YouTube channel, and the Grovo microlearning provider, but months before Adobe Captivate was even an option, I experimented with a 1-minute proof-of-concept (POC) video. I spent about 26 hours to storyboard, script, and design the slides. In March 2016, I wrapped up the final 4 hours to record, edit, and sync the audio with the video.

TRIRIGA UX Lesson 1

TRIRIGA UX Lesson 1

Hi, my name is Jay, and I’m an IBM TRIRIGA information developer at IBM. The idea was to prove that a 1-to-2-minute “microlearning” experience can be effective for more mobile, on-the-go eLearning. Guess what? It proved its point. It took about 30 hours, but I’m still proud of it. So, since then, I’ve tried to carry the same tone, pace, and flow to my Adobe Captivate lessons. But did it work in Captivate?
Continue reading

Delighting users by killing XML robots


The Force Awakens! Or in this case, my ongoing battle with DITA-XML awakens! In the 1st and 2nd episodes of my controversial “Killing XML” trilogy, I explored the rising external forces of social media and mobile apps. But in this 3rd episode, with the rise of socio-mobile, I’ll explore the rising internal forces of human voice and user delight, which are often choked by content cost and maintenance.

Recently, while catching up on old PDF issues of Intercom, the monthly magazine by STC, I found a February 2015 article that advocates this “delightful” approach for technical docs. In his article, Barry Grenon observes that technical writers “default to a formal style” that sounds robotic and encourages “remaining invisible”. By focusing on cost and maintenance, writers fail to engage or delight users.

STC Intercom: February 2015

STC Intercom: February 2015

Hi, my name is Jay, and I’m an IBM TRIRIGA information developer at IBM. Let me ask you this. If you’re anything like me, a seasoned technical writer with years of DITA-XML experience, how do you know if you’ve forgotten to “delight users”? Well, it’s easier to see it if you’re also a blogger. But if you’re not, do you notice yourself stripping away your unique voice or personality from your content?
Continue reading

Rewriting the rules for TRIRIGA docs


Veni, vidi, vici! TRIRIGA, TRIRIGAFEEDIA, and TRIRIGA UX! But to start off, happy anniversary! Believe it or not, November 2015 not only witnessed the 2nd anniversary of my quiet “bright blue” tech blog at jay.manaloto.ibm, but also the 10th anniversary of my tech career at TRIRIGA. From the old TRIRIGA days of co-locating at the office to the global IBM days of telecommuting from home. Not a bad deal.

So why have I returned? To be honest, I was always going to return. But this year has been especially consuming, fascinating, and satisfying with my exploration of new TRIRIGA territories, namely TRIRIGAFEEDIA and TRIRIGA UX. With the former, if you remember, I created “an experimental WordPress hub that collects feeds”. With the latter, I recently dove into the world of Google Polymer.

TRIRIGA UX Article 1

TRIRIGA UX Article 1

Hi, my name is Jay, and I’m an IBM TRIRIGA information developer at IBM. I’ve always been pretty transparent about the origin of my TRIRIGAFEEDIA blog. But now that IBM has announced the releases of IBM TRIRIGA 10.5.0 and IBM TRIRIGA Application Platform 3.5.0 with its UX Framework, I can finally reveal the origin, design, and development of my TRIRIGA UX Articles. Wanna find out?
Continue reading

Pouring Polymer onto TRIRIGA docs


Google Polymer! What am I talking about? First, let me ask you this: Have you ever designed your own websites in HTML, CSS, and JavaScript? Or edited your own blog posts and switched from rich-text view to HTML view? In any case, if you’re a technical writer or developer, you’re probably familiar with HTML tags — tags like [a], [div], [img], and [p] — the basic building blocks of traditional HTML.

But what if a new web standard emerged where HTML tags were no longer the basic building blocks? What if the new building blocks were widget-like components that rendered visual effects in a single custom tag or attribute that formerly required dozens or hundreds of tags and attributes? This is where Web Components step in, a new set of W3C standards being developed by Google.

Polymer Topeka Demo

Polymer Topeka Demo

Hi, my name is Jay, and I’m an IBM TRIRIGA information developer at IBM. Next, let me ask: Where does Polymer step in? Based on these Web Components standards, Polymer is a growing library of pre-built reusable components also being developed by Google. Can you imagine a sliding or rippling tap effect added to your app with a single custom tag, instead of dozens of traditional tags?
Continue reading

Mixing TRIRIGA with Bluemix and IoT


TRIRIGA remixed? With Bluemix and IoT? How? Well, let’s figure it out together. If you haven’t heard, probably the biggest IoT news in the last few weeks was the IBM announcement that it “will invest $3 billion over the next four years to establish a new Internet of Things (IoT) unit, and that it is building a cloud-based open platform designed to help clients and ecosystem partners build IoT solutions.”

What does “cloud-based open platform” remind me of? You guessed it: Bluemix. In fact, the news named a future offering called the IBM Bluemix IoT Zone where developers could “enrich existing business applications – such as enterprise asset management, facilities management, and software engineering design tools”. What is our “facilities management” application? You guessed it: TRIRIGA.

Potential future of TRIRIGA, Bluemix, and IoT

Potential future of TRIRIGA, Bluemix, and IoT

Hi, my name is Jay, and I’m an IBM TRIRIGA information developer at IBM. While it might be more direct to share my impressions from within our new IoT division, it might be more fun to show how a passing but perceptive observer outside IBM might figure out where TRIRIGA fits into the mix. After all, both perspectives might turn out to be similar. I might even learn more about what’s going on!
Continue reading

Feeding the frenzy for TRIRIGA feeds


Long time, no TRIRIGA! While I haven’t discussed TRIRIGA much since my bouncing IBM design post or included it in a blog title since my splitting IBM TRIRIGA post, I’ve experimented with socio-mobile brainstorms to reimagine TRIRIGA information delivery ever since my killing XML post last year. Now, following the successful spark of a colleague’s TRIRIGA Flipboard magazine, I’ve a new brainstorm!

I’ve recently wondered, “Why don’t I open Flipboard as often as Twitter?” Then I realized that despite its striking visual layout, Flipboard flips are not as quickly or easily digestible as Twitter streams. But maybe that’s the point. If I’m scanning with my smartphone, 12 articles flipped on Flipboard might take 6 to 12 finger swipes, while the same 12 articles tweeted on Twitter might take only 3 or 4 swipes.

TRIRIGAFEEDIA @ WordPress

TRIRIGAFEEDIA @ WordPress

Hi, my name is Jay, and I’m an IBM TRIRIGA information developer at IBM. I admit, we don’t need a Twitter presence that simply duplicates our Flipboard. But then my brainstorm struck! Why not build a WordPress presence that collects tedious-to-search articles then streams them as more visible posts? In turn, why not feed this WordPress stream into a Twitter stream? Voila, TRIRIGAFEEDIA!
Continue reading

Sharpening senses with social media


“I share, therefore I am.” In a previous post about enforcing our reality, I explored the concept of our evolving social-media presence, its possible dangers, and its perceived influence on “our total social reality”. Despite our social technophobia, social media “poses no more and no less of a social threat than any other technological breakthrough like the automobile, television, and Internet”.

But can social media be something more than simply “sharing your thoughts, feelings, photos, and lives with the online world”? More than simply “an effort to declare or enforce your perceived reality or existence”? Why not? If we look up beyond our impulsive two-second retweets, sharing thoughts can lead to exploring new ideas, uncovering new interpretations, and discovering new insights.

Watch Dogs: Skills Tree

Watch Dogs: Skills Tree

Hi, my name is Jay, and I’m an IBM TRIRIGA information developer at IBM. When I launched my blog in November 2013, I knew next to nothing about cloud computing. But I didn’t let that stop me from learning the cloud basics. Now, 10 months later, I’ve sharpened my senses to a point where I’m finding flawed statements about IBM BlueMix PaaS and IBM Service Engage SaaS on other blogs!
Continue reading